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Effective Date: September 1 th. 2024
At Le Coccuun (“we” “us” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.lecoccuun.com (the “Site”), and when you utilize our services. By accessing our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect various types of information from and about users of our Site, including:
Personal Information:
We collect personal information that you voluntarily provide when you interact with our Site. This may include, but is not limited to:
– Identification information: Name, email address, phone number, and date of birth.
– Payment Information: Credit/debit card numbers, billing address, and other financial data when you make a purchase.
-Account Information: Username, password, and account settings when you create an account on our Site.
Non-Personal Information:
We may also collect non-personal information automatically as you navigate through the Site, including:
– Technical Data: IP address, browser type, operating system, and internet service provider.
– Usage Data: Information about how you use our Site, such as pages visited, time spent on pages, links clicked, and other engagement metrics.
– Device Information: Information about the device you use to access the Site, including the device model, operating system version, and unique device identifiers.
We may use the information we collect for various purposes, including:
– To Process Transactions: Facilitate your purchases and manage your orders, including sending order confirmations and invoices.
– Personalization: To personalize your experience on our Site and provide content and product recommendations tailored to your preferences.
– Customer Support: To respond to your inquiries, requests for customer service, and feedback.
– Marketing Communications: To send you promotional materials, newsletters, and other information about our products, services, and events that may interest you (you can opt-out at any time).
– Site Improvement: To analyze usage trends and improve the functionality and user experience of our Site.
– Legal Compliance: To comply with legal obligations, enforce our terms, and protect the rights, property, or safety of Le Coccuun, our users, or others.
We may share your information in the following situations:
– With Service Providers: We engage third-party companies and individuals to perform services on our behalf (such as payment processing, data analysis, email delivery, hosting services, and marketing assistance). These third parties may have access to your personal information to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
– For Legal Reasons: We may disclose your information in response to a legal request, court order, or other governmental request, or if we believe such action is necessary to comply with the law, protect our rights, or ensure the safety of others.
– Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
– With Your Consent: We may share your personal information with third parties when we have your express consent to do so.
Cookies:
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files that are stored on your device and enable us to recognize your browser and capture certain information. We use cookies to:
– Improve site functionality (such as remembering your login details).
– Analyze user behavior to optimize our services and offerings.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or remove cookies. However, if you choose to disable cookies, some parts of our Site may not function properly.
Tracking Technologies:
In addition to cookies, we may use other tracking technologies such as beacons, tags, and scripts to collect and track information about your activity on our Site.
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
– Access: You have the right to request copies of your personal information.
– Correction: You have the right to request correction of any inaccurate or incomplete data we hold about you.
– Deletion: You have the right to request that we erase your personal information.
– Objection: You have the right to object to our processing of your personal information under certain circumstances.
– Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you, under certain circumstances. To exercise any of these rights, please contact us using the contact information provided below.
We take the security of your personal information seriously and implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms of service of any site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us.